Access Legal Systems, Station House, Station Road, Sandbach, Cheshire. CW11 3JG
Tel: 01270 766774 Fax: 01270 766701
Introduction and explanation of the scheme
The Software Solutions Guide is designed to help law firms make more informed decisions about legal IT suppliers. Each year, the Law Society invites specialist legal software suppliers to apply for inclusion in the Guide. The Law Society is happy to recommend the suppliers featured in the Guide, which have met the criteria outlined below.
Selection criteria
Suppliers need to demonstrate the following:
Financial assessment
The accounts of each company are examined by independent accountants, who analyse profitability, liquidity, cash flow and turnover and assess the ability to pay creditors. Suppliers must meet a defined minimum score to be included in the Guide.
Customer feedback research
Approximately 40 customer firms per supplier are selected at random and are interviewed by independent market researchers. Customers are asked to rate their supplier against a range of factors such as ease of use and quality of training and support and the overall rating for each factor is published in the Guide.
Software and company assessment
Suppliers are asked to attend a meeting with the selection panel, where they demonstrate their software. The selection panel pays particular attention to specific features, which this year included email integration, money laundering checks, client conflict checking and compliance in general.
Final assessment
The selection panel makes the final decision on which suppliers should be included in the Guide, based on the selection criteria outlined above.
Access Legal Systems Assessment
Access Legal Systems were invited to submit an application for inclusion in Software Solutions 2008 and have been accepted. Ratings gathered from Access Legal System customers by the independent market research company are as follows:
Key Company Attributes
Provides innovative solutions |
78.2% |
Professionalism of sales approach |
82.1% |
Ease of doing business |
86.8% |
Keeps clients up to date with changes/pressures in legal practices |
78.7% |
Genuine concern that firm is gaining maximum benefit from using PM system |
83.5% |
Quality of training offered |
83.0% |
Understanding of legal business |
83.8% |
Quality of service support |
87.5% |
Key Product Attributes
Range of features |
80.3% |
Comprehensive range of functionality |
80.5% |
Total cost of software/maintenance |
77.9% |
Appropriateness for size of law firm |
85.0% |
Ease of configurability |
79.2% |
Improves efficiency and effectiveness of Law Firm |
84.7% |
Apparent ease of use |
83.5% |
Ongoing support offered |
87.2% |
Reliability of system |
89.0% |
Overall Rating
Overall reputation of the Company |
82.6% |
Overall satisfaction with practice management system |
83.0% |